• karpintero@lemmy.world
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    2 years ago

    That’s refreshing to see in a world of ever increasing enshittification. Wish more companies move in this direction.

      • mholiv@lemmy.world
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        2 years ago

        I think it might be because AI (aka LLMs) is genuinely useful when used properly.

        I use AI all the time to write emails. I give the LLM the email thread along with instructions like “I can’t make it Tuesday ask if they can do Wednesday at 2pm”

        The AI will write out an email that’s polite and relevant in context. Totally worth it.

        I think the problem is people/companies trying to shove LLMs where they don’t make sense.

        • plasticcheese@lemmy.one
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          2 years ago

          I am not a fan of this. I see it all the time at work and it’s very obvious when someone has chatGPT write an email for them (it’s always such a sterile and yet overcomplicated writing style). If it’s a direct email to me, I tend to feel insulted that they couldn’t be bothered to write those 4 paragraphs themselves - it would have taken them 2 mins. There is a definite human disconnect going on in society at the moment, and its worrying.

        • MentalEdge@sopuli.xyz
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          2 years ago

          Then just write that.

          I don’t understand why we’re having AIs verboseify simple information?

          Why do many word if few word do trick.

          How long until we start using LLMs to summarize messages over-verbalized by LLMs?

          And offloading the accounting for context WILL bite you in the ass. If you can’t remember what a discussion was about and what needs considering, you’re no longer doing the thinking.

          • mholiv@lemmy.world
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            2 years ago

            Because in my experience some business clients feel offended or upset that you aren’t being formal with them. American businesses seem to care less I noticed but outside of the USA (particularly in Germany) I noticed that formality serves better. Also the LLM uses the thread history to add context. Stuff like “I know we agreed on meeting on Tuesday at last meeting but unfortunately I can’t do that…” this stuff matters to clients.

            I don’t offload because I don’t remember. I offload because it saves me time. Of course I read what is written before I send it out.

            • MentalEdge@sopuli.xyz
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              2 years ago

              Being formal and considerate does not require being that much more verbose.

              Do you really save time running messages through an LLM vs just writing them as you think of what to say?

        • mipadaitu@lemmy.world
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          2 years ago

          Why not just write “I can’t make it Tuesday, can you do Wednesday at 2pm?”

          Otherwise we just end up in this world.

          • mholiv@lemmy.world
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            2 years ago

            You’re not wrong but at least my emails will be taken seriously by some 60 year old company exec that’s still mad his secretary stopped printing his emails for him.